Refund policy

For all orders, we offer refunds within 28 days of you receiving the items. Unwanted items must be returned unused and in the condition they were purchased, including all packaging.

We don’t offer an exchange service by post, but you can return any purchase to us for a refund at the below address.

Diamond Minis
European House
Hackhurst Lane
Lower Dicker
Hailsham

East Sussex
UK
BN27 4BW

The parcel should contain the items you want to return, in their original condition.

Unfortunately we don’t offer free postal returns – you’ll have to pay for the postage unless you’re returning faulty or damaged items.

Once we've received your parcel back at our warehouse, please allow 14 days for your refund to arrive. We'll get in touch when your refund has been processed.